Privacy Policy - Rejection Hero

Privacy Policy - Rejection Hero

Last Updated: December 7, 2025

1. Introduction

Rejection Hero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

2. Information We Collect

Personal Information:

  • Account Information: Name, email address, username, profile picture
  • Authentication Data: Login credentials, OAuth tokens (Google)
  • Profile Data: Interests, goals, user context, bio
  • Usage Data: App interactions, quest completions, progress tracking
  • Device Information: Device type, operating system, unique device identifiers
  • Location Data: If you choose to use location-based features

Content You Create:

  • Quest submissions and recordings
  • Live stream content
  • Posts, comments, and messages
  • Stories and moments
  • Journal entries
  • Audio recordings and transcriptions

Automatically Collected:

  • Analytics data (app usage, features used)
  • Crash reports and error logs
  • IP address and network information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide and improve the App
  • Process your account and transactions
  • Generate personalized quests using AI
  • Enable social features (messaging, groups, live streaming)
  • Send notifications and updates
  • Analyze usage patterns
  • Ensure safety and security
  • Comply with legal obligations

4. Data Storage and Security

  • Storage: Data is stored securely using industry-standard encryption
  • Database: User data stored in secure databases (SQLite/PostgreSQL)
  • Third-Party Services: We use trusted services (Supabase, Stripe, OpenAI, etc.)
  • Security Measures: Encryption, secure authentication, regular security audits
  • Data Retention: We retain data as long as your account is active or as required by law

5. Third-Party Services

We use the following third-party services that may collect data:

  • Authentication: Better Auth (session management)
  • Database: Supabase/Prisma (data storage)
  • AI Services: OpenAI (quest generation), Perplexity AI
  • Payments: Stripe (subscription and payment processing)
  • Email: Resend (email delivery)
  • Analytics: App usage analytics
  • Push Notifications: Expo Notifications
  • Live Streaming: Daily.co (WebRTC services)
  • CRM: GoHighLevel (contact management)
Each service has its own privacy policy. We encourage you to review them.

6. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data:

  • With Your Consent: When you explicitly agree
  • Service Providers: Trusted third parties who assist in operating the App
  • Legal Requirements: When required by law or to protect rights
  • Business Transfers: In connection with mergers or acquisitions
  • Public Content: Content you post publicly (posts, streams) is visible to others

7. Your Rights and Choices

Access and Control:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data
  • Opt-Out: Unsubscribe from marketing communications

Account Settings:

  • Update profile information
  • Manage privacy settings
  • Control notification preferences
  • Delete your account

To exercise these rights, contact: [email protected]

8. GDPR Compliance (EU Users)

If you are in the European Union:

  • Legal Basis: We process data based on consent, contract performance, and legitimate interests
  • Data Subject Rights: You have the right to access, rectify, erase, restrict processing, data portability, and object
  • Data Protection Officer: Contact [email protected]
  • Complaints: You may file a complaint with your local data protection authority

9. CCPA Compliance (California Users)

If you are a California resident:

  • Right to Know: Request information about data collection
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of sale of personal information (we do not sell data)
  • Non-Discrimination: We will not discriminate for exercising your rights

10. Children's Privacy (COPPA)

  • Age Requirement: Users must be 13+ to use the App
  • No Collection from Children: We do not knowingly collect data from children under 13
  • Parental Rights: Parents may request review or deletion of their child's data
  • Contact: [email protected] for parental requests

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

12. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze app usage
  • Provide personalized experiences
  • Ensure security
You can control cookies through your device settings.

13. Data Breach Notification

In the event of a data breach, we will:

  • Notify affected users promptly
  • Report to relevant authorities as required
  • Take immediate steps to secure data

14. Changes to Privacy Policy

We may update this Privacy Policy. We will notify you of material changes via:

  • In-app notification
  • Email (if provided)
  • Updated "Last Updated" date

15. Contact Us

For privacy questions or requests:

16. Your Consent

By using the App, you consent to this Privacy Policy and our data practices.

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Last Updated: December 7, 2025

Contact Us

For questions about this document, contact us at:

Email: [email protected]

Support: [email protected]